Communications Reports And Operations
Understand how notifications, reporting, front-office coordination, and supporting workflows fit together.
Module overview
Front Office
Manage enquiry, visitor, call, postal, and complaint records from the dedicated front office workspace inside Smart School.
Key capabilities
- record and follow up on Admission Enquiry activity tied to source, status, class interest, and date filters
- maintain the Visitor Book for on-site visitor entries and reception tracking
- log incoming and outgoing communication through Phone Call Log, Postal Dispatch, and Postal Receive
- capture issues through the Complaint workspace for structured front-desk follow-up
- configure front office reference data from Setup Front Office
Who uses this module
- Front office staff
- Admissions teams
- School administrators
Related documentation and task guides
Students And Admissions
Understand how student records, admission intake, and guardian-facing data are organized.
How To Manage Front Office Records
Manage admission enquiries, visitor registrations, and complaint records from the Front Office workspaces used by reception and operations teams.
Related modules
Student Management
Organize student records, guardian data, and admission-linked workflows from one operational base.
Communications
Keep stakeholders informed through structured communication and reporting support.
Settings And Permissions
Control configuration and access boundaries so the wider system remains manageable as it grows.